Holleran Consulting acquired by Spectrum Consultants

Holleran Consulting, routinely ranked as the top community engagement research and consulting firm in senior living specializing in satisfaction and engagement surveys, has been acquired by Spectrum Consultants, a leading advisor to senior living communities for more than 43 years.
Read More

How do I respond to sensitive survey feedback?

In some cases, a respondent may verbally or otherwise waive confidentiality by requesting that the interviewer or survey research company report the information to the community, inclusive of their name. However, unless this is the clear case, confidentiality in these circumstances should be maintained.
Read More