As you strategize for the staffing impact of the COVID vaccine mandate, are your employees aware they may not be eligible for unemployment benefits?
Holleran Consulting acquired by Spectrum Consultants
Holleran Consulting, routinely ranked as the top community engagement research and consulting firm in senior living specializing in satisfaction and engagement surveys, has been acquired by Spectrum Consultants, a leading advisor to senior living communities for more than 43 years.
Senior Living Communities Recognized as Most Engaged by Holleran
One hundred twenty-seven senior living communities recognized as most engaged.
Holleran Offers Isolation Support Services
We have repurposed our Call Center to assist aging services providers and other not-for-profits with their on-going communications efforts.
Increasing response rates with pre-communication.
Pre-Communication is one of the keys to increasing response rates when conducting a survey, whether for employees or residents.
How do I respond to sensitive survey feedback?
In some cases, a respondent may verbally or otherwise waive confidentiality by requesting that the interviewer or survey research company report the information to the community, inclusive of their name. However, unless this is the clear case, confidentiality in these circumstances should be maintained.
Should I use incentives to encourage survey completions?
Incentives are one way to increase respone rates and set a positive tone and create excitement around the completion of your survey.
