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EnGauge 365

Take advantage of continuous feedback on resident and employee satisfaction all year long with EnGauge 365 by Holleran. Get quarterly insights, advanced analytics, and benchmark comparisons that empower your community to make data-driven decisions like never before.

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Momentum Check

Momentum Check by Holleran is a quick, 10-question survey that tracks the progress of your community’s action plans and keeps communication flowing. It’s the perfect way to stay accountable, measure improvements, and maintain a dynamic environment year-round.

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Digital Suggestion Box

Holleran’s Digital Suggestion Box captures day-to-day feedback with ease, allowing senior living communities to address concerns in real time and acknowledge wins as they happen. A quick URL or QR code opens the door to greater transparency, accountability, and stronger connections.

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Covenant Living Communities and Services -
Client since 2014

Covenant Living of Florida

Methodist Senior Services - Client since 2013

Seashore Highlands

Erickson - Client since 2000

Siena Lakes

Front Porch - Client since 2007

Claremont

LCS - Client since 2009

Heron’s Key

CentraState - Client since 2009

Applewood

Sequoia Living - Client since 1999

Viamonte at Walnut Cove

New Assisted Living Engagement Survey

Measure engagement and satisfaction at higher levels of acuity

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Resident Engagement
and Satisfaction

For aging services providers

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Discover Our Research

Sharing our knowledge about successful aging

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holleran is the nation’s leading provider of
actionable engagement
and satisfaction surveys
for organizations focusing on senior living and community health.

Holleran is a consulting firm providing research and assessment services to not-for-profit aging-services providers, health systems, public health agencies and community partnerships.

We are your expert partner for research, action planning, strategic planning, and surveying for residents, employees, and other stakeholders of aging services and community organizations.

For more than 30 years, Holleran has specialized in researching and consulting with senior living providers, retirement communities, and healthcare systems to develop business strategies that match their mission, vision, and values. Utilizing both public and proprietary data, alongside our extensive survey benchmarks, leaders gain a clear vision of the strengths and opportunities within their business.

Harness your data.

Make your data work for you! Our team of experts can help deliver a comprehensive experience featuring goal setting, survey development, data collection, data visualization, action planning, and more.

  • Resident Engagement & Satisfaction Surveys

  • Employee Engagement & Satisfaction Surveys

  • Community Health Needs Assessments

  • New Resident, New Employee, Resident Discharge, and Employee Exit Surveys

  • Core Q & US News & World Report Surveys

Our Services

Knowledge is power.

Inspired by a culture obsessed with customer service, our passionate research consultants work to develop a customized survey and data collection process tailored to an organization’s strategic goals.

Senior Living Resident Research
Benchmark & Insights
Employee Research
Community Health & Needs Assessments

LATEST NEWS & UPDATES

Why Survey Employees?
March 10, 2026

Why Survey Employees?

What does it take to keep senior living employees? Holleran explores the connection between workplace loneliness, trust, and retention.
2024 Choice Community Award Winners Announced by Holleran Consulting
February 21, 2025

2024 Choice Community Award Winners Announced by Holleran Consulting

Sixty eight communities were recognized for their exemplary efforts in creating a culture of engagement and satisfaction.
Insights into Workforce Perceptions: A Collaborative White Paper by Holleran and Argentum.
December 10, 2024

Insights into Workforce Perceptions: A Collaborative White Paper by Holleran and Argentum.

With the so-called "Silver Tsunami" magnifying demands on the senior living workforce, the challenges ahead have never been greater. We explore those challenges and illuminate a path forward in a National Workforce Study in Senior Living conducted in partnership with Argentum.
The Holleran Survey Process and Anonymity Explained
December 9, 2024

The Holleran Survey Process and Anonymity Explained

Data Collection Supervisor/Project Manager Lisa Dvoryak explains the Holleran survey process and how our surveys are created to be anonymous.
Why Choose Holleran? Now supporting participation in the U.S. News & World Report Best Senior Living Program
March 25, 2024

Why Choose Holleran? Now supporting participation in the U.S. News & World Report Best Senior Living Program

We are excited to introduce a groundbreaking opportunity for your senior living community. Holleran now offers a gateway to U.S. News & World Report questions, providing you with a key to qualifying for the prestigious Best Senior Living Award.
2023 Choice Community Award Winners Announced by Holleran Consulting
December 9, 2024

2023 Choice Community Award Winners Announced by Holleran Consulting

Holleran, the premier research and consulting organization offering employee and resident engagement benchmarks to senior living communities across the country, has announced its 2023 Choice Community Award Winners.
Women in Leadership
October 23, 2023

Women in Leadership

In this episode, Holleran President Christine Walley and Director of Senior Living Research Katelyn McCauley join Melissa Andrews, President and CEO of Leading Age Virginia, for a wide-ranging conversation about their careers, workplace challenges, professional development and their shared passion for the senior living industry.
Senior Living Supervisors are the Key to Employee Retention at Life Plan Communities
December 9, 2024

Senior Living Supervisors are the Key to Employee Retention at Life Plan Communities

In the midst of steep workforce challenges, there is some encouraging news. According to the Holleran employee engagement benchmark, nearly half of senior living supervisors at Life Plan Communities expect to be working at their community three years from now.
2022 Choice Community Award Winners Announced by Holleran Consulting
December 9, 2024

2022 Choice Community Award Winners Announced by Holleran Consulting

Holleran, the premier research and consulting organization offering employee and resident engagement and satisfaction benchmarks to senior
Holleran Consulting Partners with Touchtown
December 1, 2022

Holleran Consulting Partners with Touchtown

Holleran Consulting has partnered with Touchtown, for resident satisfaction and engagement survey distribution.
The Business Case for Employee Well-Being Interventions
December 1, 2022

The Business Case for Employee Well-Being Interventions

‍With 20% of our employees gone as a direct result of the pandemic, and 1 in 3 clinicians considering leaving their current role in healthcare, Life Plan...
How non-confidential employee surveys backfire
December 1, 2022

How non-confidential employee surveys backfire

These days, managers are trying every trick in the book to retain employees. Including the use of non-confidential surveys that ask employees to...
2021 Outstanding Senior Living Communities Recognized by Holleran
December 1, 2022

2021 Outstanding Senior Living Communities Recognized by Holleran

Twenty-one communities are being recognized for their exemplary efforts in creating a culture of engagement and satisfaction. Some of the winners...
Should I continue to conduct discharge surveys?
December 1, 2022

Should I continue to conduct discharge surveys?

Short-term rehab units in life plan communities have spent a majority of the last two years being anything but that. Often the “go-to” location to...
Green House welcomes new board chair, members
December 1, 2022

Green House welcomes new board chair, members

The Green House Project this month announced the elevation of Michele Holleran to board chair and the addition of two new board members with...
Lack of unemployment benefits for the unvaccinated
December 1, 2022

Lack of unemployment benefits for the unvaccinated

As you strategize for the staffing impact of the COVID vaccine mandate, are your employees aware they may not be eligible for unemployment...
Holleran Consulting acquired by Spectrum Consultants
December 1, 2022

Holleran Consulting acquired by Spectrum Consultants

WRIGHTSVILLE, PA – Holleran Consulting, routinely ranked as the top community engagement research and consulting firm in senior living specializing...
Senior Living Communities Recognized as Most Engaged by Holleran
December 9, 2024

Senior Living Communities Recognized as Most Engaged by Holleran

Forty-nine campuses recognized for their exemplary efforts in creating a culture of engagement and satisfaction in their communities, despite the...
View all

Choice Community Award

Every Holleran client partner should strive to earn the Choice Community Award.

The Choice Community Award recognizes organizations with strong cultures of engagement, whether that be among their residents, employees, or both. Awards are granted by exceeding Holleran’s “Engagement Index” benchmark with a mean score above the 85th percentile of the Holleran Benchmark.

The Holleran benchmark comprises more than 160,000 resident and employee surveys, all completed within the last three years. This places all recipients within the top 15% of the more than 1,000 surveyed communities nationwide.

2025 Choice Community Award Resident Engagement Recipients
2025 Choice Community Award Resident Satisfaction Recipients
2025 Choice Community Award Employee Engagement Recipients
2025 Choice Community Award Employee Satisfaction Recipients

American House
‍Bartlett (AL)
Charlevoix (IL)
Coconut Point (AL)
Hamilton Place (AL) (MC)
Johnson City (AL)
Keene (AL)
Spring Lake (AL)
Wildwood (IL)*
Zephyrhills (MC)

-

Carlyle Place
‍Caryle Place (IL)*

-

Frasier Meadows
‍Frasier Meadows (AL)* (SN)*

-

Front Porch
‍Fredericka Manor (IL)
Friends House (IL)
Sunny View (IL)

-

HutsonWood
‍The Reserve at Spring Hill (AL)*
Towne Park Senior Living (AL)*

-

Methodist Retirement Communities
‍Crestview (AL) (IL)
Mirador (IL)*
Stevenson Oaks (IL)*
The Crossing (AL) (IL)*
The Langford (IL)*

-

Middleton Glen (IL)

-

Carlyle Place
‍Caryle Place (IL)*

-

Riverwoods
‍Durham (IL)*

-

Silverstone Living
‍Hunt Community (IL)*

-

St Mark Village
‍Highland Lakes (AL)*

-

The Village at Germantown (IL)*

-

The VISTA (IL)*

-

Waltonwood
‍Carriage Park (IL)* (AL)*

-

Wesley Woods
‍St George Village (IL)
Wesley Woods Newnan (IL)

-

Westerwood (IL)*

-

Westminster Communities of Florida
‍Westminster Palms (IL)
Westminster Suncoast (AL)
Westminster Towers (IL)*

-

Westminster Canterbury on Chesapeake Bay (IL)

-

‍*DUAL AWARD RECIPIENTS - Resident Engagement – Resident Satisfaction

‍

‍

American House
Wildwood (IL)*

-

Apostolic Christian Eureka
Apostolic Christian Eureka (SN)

-

Campbell-Stone
Sandy Springs (PC)

-

Carlyle Place
Caryle Place (IL)*

-

Chicago Methodist Senior Services Hartwell Place
Chicago Methodist Senior Services Hartwell Place (MC)

-

Erickson
Ashby Ponds (MC)
Brooksby Village (MC)
Cedar Crest Village (SN)
Chatsworth (SN)
Eagle’s Trace (IL)
Fox Run Village (IL) (MC)
Highland Springs (IL)
Oak Crest Village (MC)
Siena Lakes (IL)
Tallgrass Creek (MC)
Wind Crest (AL)
Windsor Run (AL)
Woodleigh Chase (IL)

-

Franciscan Communities
University Place (SN)

-

Frasier Meadows  
Frasier Meadows (AL)* (SN)*

-

HutsonWood
The Reserve at Spring Hill (AL)* (SN)
Towne Park Senior Living (AL)* (SN)
Richland Bean-Blossom Health Care Center (SN)

-

Methodist Retirement Communities
Mirador (IL)*
Stevenson Oaks (IL)*
The Crossing (AL) (IL)*
The Langford (IL)*

-

Riverwoods
Durham (IL)*

-

St. Andrew's Resources for Senior System
Cape Albeon (IL)

-

St Mark Village
Highland Lakes (AL)*

-

Silverstone Living
Hunt Community (IL)*

-

Sunnyside Village (IL)

-

The Village at Germantown (IL)*

-

The VISTA (IL)*

-

Wake Robin (SN)

-

Waltonwood
Carriage Park (IL)* (AL)*

-

Wesley Woods
St. George Village (AL) (SN)

-

Westerwood (IL)*

-

Westminster Communities of Florida
Westminster Towers (IL)*

-
*DUAL AWARD RECIPIENTS - Resident Engagement – Resident Satisfaction

‍

Deaconess Abundant Life Communities  
Home Care

-

Franciscan Communities
Addolorata Villa
Copperwood Senior Living
Featherstone at Hickory Hill
Marian Village
Home Office*
The Village at Victory Lakes
St. Jude House*

-

LCS Rental Communities
Amavida Living*
Clarendale West End*
Havenwood of Buffalo*
Heritage Village*
Rose Senior Living Clinton Township*
The Delaney at Bridgewater*
The Delaney at Parkway Lakes*
The Delaney at South Shore*

-

Life Care Services
Asbury Village*
The Clare
The Cypress of Raleigh*
The Glenview at Pelican Bay*

-

Parker
Parker at Stonegate
-
Silverstone Living
Webster at Rye*

-

Westerwood

‍

Franciscan Communities
Home Office*
St. Jude House*

-

Front Porch
Friends House

-

LCS Rental Communities
Amavida Living*
Broadway Cityview
Clarendale West End*
Havenwood of Buffalo*
Heritage Village*
Rose Senior Living Clinton Township*
The Delaney at Bridgewater*
The Delaney at Parkway Lakes*
The Delaney at South Shore*

-

Life Care Services
Asbury Village*
The Cypress of Raleigh*
The Glenview at Pelican Bay*
The Roosevelt at Salt Creek

-

Resthaven SN

-

Silverstone Living
Webster at Rye*

‍

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