Your community is a living organization, and during changing times it can be helpful to keep an eye on resident opinions. Using our EnGauge 365 tool, community partners can launch multiple surveys throughout a 12-month period to create a picture of changing feedback over time. Get quarterly insights, advanced analytics, and benchmark comparisons to make data-driven decisions like never before.

*This tool is also available for employees.

Looking for a way to collect feedback instantly? The Holleran Digital Suggestion Box captures day-to-day feedback from residents and community stakeholders. Address concerns, understand challenges, and acknowledge wins as they happen, opening the door to greater transparency and accountability. Easily add your suggestion box URL or QR code to a resident app, check-in kiosk, internal TV station, resident portal, or community website.

Once your survey is complete, our expert researchers and data analysts scrutinize your results from every perspective. Our comprehensive reports (available as PDFs or through Holleran’s interactive data portal) provide actionable insights that provide your team with a foundation to build strategic plans for the future. Once your report is complete, our expert consultants will guide you through understanding your data, interpreting your results, and proven best practices for taking action. Work together with our experts to build an action plan unique to your community, your region, and your organization.

Follow up on the progress of your action planning by using Holleran’s Momentum Check survey tool. Distribute a short check-in survey to stay accountable, measure improvements, and maintain a thriving environment year-round.

Holleran is proud to be recognized as a provider partner for both CoreQ and US News & World Report’s Best Senior Living survey.

CoreQ is a set of measures for assisted living, skilled nursing, and short-term rehabilitation communities used to assess satisfaction among patients, residents, and their families. Many state oversight departments and regulatory agencies now ask that CoreQ surveys be performed annually. Holleran can easily add CoreQ to an existing survey or administer it separately as needed. After data collection, our team will work to not only provide results but also ensure that the data is compliant with regulations and uploaded to the appropriate regulatory portal.

US News & World Report has long been a leader in senior living rankings and quality. The organization’s Best Senior Living awards are internationally recognized and highly trusted by consumers. As a US News partner, Holleran can add the required questions to an existing survey or create a stand-alone survey. Once completed, Holleran submits the raw data to US News, which then determines award eligibility. To learn more about the Best Senior Living awards, visit https://health.usnews.com/best-senior-living.