Collaborate. Lean in. Be accessible.

We don’t just measure engagement. We live it.

For more than two and a half decades, the team at Holleran has been researching engagement. This concept is at the core of our culture. Every team member contributes to the success of the company every day. We value the skills and abilities that each person brings to the table. In their own unique way, every team member at Holleran is the most knowledgeable person in the room. When that knowledge is shared, our perspectives expand, and we grow together.

Current Openings

We are currently hiring for the following positions:

Director of Client Research Services

Holleran is a recognized thought leader in the field of engagement research, needs assessment and consulting for senior living communities and community health organizations. We are located in Wrightsville, PA, in a beautiful setting overlooking the Susquehanna River. We believe in healthy work-life equilibrium and, while we are driven professionals, we still know how to have fun at work!

Our Director of Client Research Services insures a best-in-class client experience by leading our research and project management teams. You are a dynamic, people-focused leader who guides teams and culture to professional excellence. Salary range: $70,000 – $85,000, dependent on career history, skills and experience.

Skills and Experience
1. Demonstrated success as a project lead to: implement new processes, conceive and develop new products, improve operations and/or improve business results
2. Successful track record in project management; skilled planner who can run multiple projects from conception to completion efficiently
3. Demonstrated ability to consistently meet deadlines and budgets and to hold individuals accountable to the same
4. Successful work experience managing high level client relationships and delivering client presentations
5. Experience in leading culture shift
6. Relevant education: research, public health, human services, and/or statistics
7. Successful work experience in the field of aging services, market and/or opinion research, human services consulting and/or public health
8. Hand-on experience with research technology software, database platforms, internet research and tools for analytics
9. Demonstrated ability to visualize the power of technology and to implement new technology to improve business outcomes

Attributes
1. Lead by example – open and transparent
2. Decisive; makes good decisions based on due diligence and the assessment of options
3. Confident, but open to learning and personal change; recognizes the strength of humility
4. Optimistic
5. Communication excellence; both verbal and written
6. Committed to the organization
7. Creative, with a drive to bring ideas to fruition
8. Equally skilled at seeing the big picture and focusing on the details
9. Encourage autonomy; does not micromanage
10. Focused on productivity and results
11. Support and empower others, while upholding the standards of results and excellence

A Day in the Life
1. Oversee research and client services operations; responsible for deadlines and successful project outcomes
2. Work with Sales to bring new products to fruition
3. Work with Operations to enhance product pricing and client proposals
4. Work with those charged with the oversight of client services standards and work process to insure project integrity, delivery excellence and business efficiency
5. Bring a client services perspective to special projects; working collaboratively with all stakeholders to develop the project deliverables and to secure the necessary resources for successful outcomes
6. Presentations and consulting with complex clients
7. Monitor team adherence to standards and process by establishing and communicating the ‘bumpers’ of team autonomy
8. Serve as staff manager for all client services staff
9. Member of the Leadership Team

This is an onsite, full-time, exempt position. We offer a group health plan, contributions to an HSA account, 401(k) match, disability and life insurance, available dental and vision, generous paid time off and a collaborative, growth-focused team of colleagues.

Marketing Specialist (Temporary)

Holleran is a recognized thought leader in the field of engagement research, needs assessment and consulting for senior living communities and community health organizations. We are located in Wrightsville, PA, in a beautiful setting overlooking the Susquehanna River. We believe in healthy work-life equilibrium and, while we are driven professionals, we still know how to have fun at work!

We are seeking a Marketing Specialist to fill a temporary position in our Team.

  • Term: September 2019 through December 2019
  • Hours: 15-20 per week (combination of on-site and remote work is possible)
  • Hourly Rate: $17-$25/hour, depending on skill level and experience

Required Skills and Experience

  • Demonstrated ability to create story content from research data; making the intangible tangible
  • Strong professional creative writing skills – ability to produce clear content, including spelling and grammar accuracy
  • Graphics – high level skill with Photoshop, Canva and/or other applicable programs
  • Social media marketing experience and skills
  • Website posting and editing experience – WordPress

What We Offer:

  • Team-oriented, supportive and energetic colleagues who come to work excited to achieve success
  • Competitive wage
  • Flexible scheduling – can be combined with school or gig schedule
  • 401k Plan
  • Contemporary open-concept office
  • Casual dress code

What We Ask of You:

  • Commitment to the duration of the position’s term
  • Authenticity and Integrity – Bring your best self to work everyday
  • Practice Holleran engagement behaviors and “walk the talk” of our brand.
  • Live the Holleran engaged behaviors
  • Model professionalism in all activity and interactions
  • Professionally represent Holleran to the outside world
  • Seek and optimize growth opportunities to improve skills and knowledge
  • Be accountable

A Day in the Life

  • Key member of a team that will develop a Marketing Plan for a Holleran Subscription Service
  • Research client motivators and best practices
  • Collaboratively with Sales and Operations, construct and trial plan components
  • Obtain feedback from stakeholders
  • Develop and implement processes for tracking and logistics
  • Monitor for stats and success Drive Marketing and Public Relations Initiatives
  • Work with the Director of Sales & Marketing develop and execute marketing strategies and action plans
  • Create, produce, distribute and catalog marketing materials, educational presentations, white papers, e-blast communications and press releases
  • Create, produce and catalog tailored presentation materials
  • Maintain the integrity of our visual brand Website / SEO
  • Creation of content for social media platforms and direct client outreach
  • Optimize Holleran’s web and social media presence, incorporating best practices of SEO and maintaining an active presence in these venues
  • Implement basic updates to the website

The Benefits of a Holleran Career


Competitive Wages

Full Suite of Health & Wellness Benefits

Generous Paid Time Off

Opportunities for Personal Growth

Robust Retirement Plan

I enjoy being able to turn that data we collect into a story for our clients that they can use in a variety of ways – strengthening their community culture, developing their leadership teams, and supporting residents as they age well. No story is the same!

Brittany Yovanovich
Sales & Marketing

My first day as a Holleran team member was like my first day of college. I was suddenly surrounded by knowledgeable, innovative, and passionate people who wanted to share their expertise and help me grow.

Seth Anthony
Sales and Marketing

When you find a place that aligns with your heart and spirit, you want to be there! Holleran is a very special company to be part of – through our research and consulting and because of the foundation set by its founder, Holleran does what no other does – we connect all the dots for employees and residents in the senior living realm by engaging in strategic and specific thoughtful transparent data to get to what it takes for a community to continue to thrive and stay ahead of the change and growth in community living. I am excited to be part of the solution and at Holleran I am fulfilled!

Elie Schmidt
Operations

I chose to work at Holleran after having been referred by a friend that said it was a great place to work. She was right! It was the best career choice I have ever made. Having experienced the difference between an engaged/un-engaged work culture makes working with clients to create a better work environment very rewarding.

Lisa Wendt
Sales & Marketing