Michele Holleran, Founder & CEO

Michele Holleran founded Holleran Consulting, LLC (also known as “Holleran”) in 1992. It was her interest in the quality improvement movement that prompted her to study and practice the concepts of customer engagement and satisfaction and community engagement research — concepts she introduced to not-for-profit senior living providers and community health organizations more than two decades ago.

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Today, the Holleran database of satisfaction scores is the largest Continuing Care Retirement Community (CCRC) database in the world, with benchmarks that allow CCRCs to compare against the most innovative senior living providers in the country.

Michele is the former chairperson of LeadingAge Leadership Academy and served on the faculty of this year-long leadership development program. She holds her PhD in Organization and Management, specializing in leadership studies, and earned her MBA from The Pennsylvania State University.

She has worked with LeadingAge state affiliates throughout the country to offer leadership development experiences for senior living leaders. She has also designed customized leadership development programs for some of the largest providers in the United States.

Meet some of the most knowledgeable people we know.

When organizations flourish, it’s because of the people that work passionately to support that success. We have assembled a team of highly engaged experts that understand aging services. More importantly, they all bring their unique skills and perspectives to the table.

We know that everyone has knowledge to share, so in addition to the normal information you’d expect to find on this page, we’ve also asked each of our team members to share the trivia category that they believe they are experts in! Click the link under each person to learn about their prowess!


Nikki Rineer
The United States Marine Corps
Trivia Category
Sara Baker
Executive Director of Client Services
Arts & Literature
Trivia Category
Cindy Cover
Director of Human Resources & Operations
World Foods & Ethnic Cuisine
Trivia Category
Seth Anthony
Director of Sales, Marketing & Business Development
United States Presidents
Trivia Category
Ashley Greenawalt
Director of Finance
90's Sitcoms
Trivia Category

Our Team

Samuel Addey
Research Analyst
Business & Industry
Trivia Category
Stacey Allison
Project Manager
At the Movies
Trivia Category
Lisa Dvoryak
Data Collection Supervisor, Project Manager
The Olympics
Trivia Category
Jonathan Forry
Research & Data Specialist
Trivia Category
Adam Kurtz
Research Analyst, Project Manager
Space Travel
Trivia Category
Patrice Lynch
Project Support Specialist
Disney Movies
Trivia Category
Rob Marten
Senior Project Manager, Data Collection
World Geography & Maps
Trivia Category
Katelyn McCauley
Research Analyst, Project Manager
Fashion Trends
Trivia Category
Julia Ross
Senior Project Manager, Senior Living
Before & After
Trivia Category
Elie Schmidt
Office Administrator, Chief Engagement Officer
Signs & Symbols
Trivia Category
Jessica Speece
Project Support Specialist
90's Music
Trivia Category
Lori Tomaszfski
Finance Assistant, Project Specialist
Television Shows
Trivia Category
Lisa Wendt
Client Services Specialist
Potent Potables
Trivia Category
Brittany Yovanovich
Marketing Specialist
Name the Automaker
Trivia Category