Twenty-one communities hailed for their exemplary efforts in creating a culture of engagement and satisfaction.
Holleran, the nation’s leading research firm specializing in senior living and community engagement, has announced the recipients of the Holleran Highest Honors and Choice Community Awards for the first half of 2019.
Holleran’s Highest Honors recognizes organizations with strong cultures of engagement. These providers have demonstrated a commitment to becoming the best place to retire for residents and by cultivating an environment where employees choose to work. Highest Honors recipients are determined by a proprietary algorithm, developed by Holleran’s highly trained statisticians, researchers, and analysts.
Additionally, Holleran has announced the bi-annual recipients of their Choice Community Awards. An individual set of criteria is used to determine these recipients. This places all communities within the top 15% of all communities surveyed since January of 2019.
Special congratulations are due to Foxdale Village and Front Porch communities, Sunny View and Villa Gardens. Foxdale Village achieved scores between the 95th and 98th percentile of the Holleran Benchmark across all four domains of Resident Engagement – Voice, Connection, Fulfillment, and Well-Being. Sunny View and Villa Gardens were the only two communities to receive Highest Honors in both resident satisfaction in the Skilled Nursing level of care and employee engagement.
“Receiving this award from Holleran and being recognized as one of the top communities across the nation is such an honor and privilege,” remarks Rich Lysle, CEO of Foxdale Village. “Our residents are engaged on a level that is unparalleled, and the staff and the Board take great care to assure that residents are involved in decision-making, and that we have an active Resident Association that oversees the resident life in the community. We believe that this makes Foxdale Village one of the best places to retire. I am proud to work with a team of people who are dedicated to providing an environment where residents are successfully aging and totally engaged in community life.”
“Creating a culture of engagement is about the relationship between residents and employees. It’s apparent the culture at Sunny View and Villa Gardens is one of deep connection and support, which I am incredibly proud,” says Sally Plank, Senior Vice President, Organizational Accountability Group for Front Porch.
“Holleran is proud to award these communities with Highest Honors. The commitment to providing growth and enrichment for employees and successful aging for residents is felt deeply across the entire campus—making these communities the best place in the nation to retire and work,” says Nikki Rineer, President of Holleran. “These communities have a tangible heartbeat of engagement you can feel the moment you step on campus. They are obviously doing things differently and very right to earn this distinction that sets them apart from their peers.”
Holleran has the largest benchmark of its kind, measuring both resident and employee engagement in the senior living space. Currently, the benchmark comprises more than 160,000 resident and employee surveys, all completed within the last two years. This enables organizations to compare their performance to their peers, whether they are across the road or across the country. Utilizing this extensive body of research, Holleran’s “Highest Honors and Choice Community” recognizes the most engaging senior living organizations in the nation.